Privacy Policy

Last Updated: October 21, 2026

Flossy Pediatric Dentistry ("we," "our," or "us") respects the privacy of our patients, their parents and guardians, and visitors to our website. This Privacy Policy explains how we collect, use, protect, and share personal information, including information collected through our website and text messaging services.

‍Information We Collect

We may collect personal information that you voluntarily provide when contacting our office, requesting an appointment, submitting an online form, or communicating with our team.This information may include:

• Names of patients, parents, or legal guardians
• Phone numbers and email addresses
• Appointment and scheduling informationInformation submitted through website forms
• Communications and messages sent to our office
• Text messaging preferences and consent records

Our website may also collect certain technical information, such as browser type, IP address, and website usage information, to support website functionality and improve the user experience.

‍How We Use Your Information

We use personal information for legitimate business and patient care purposes, including:

• Responding to inquiries and appointment requests
• Scheduling, confirming, and reminding patients of appointments
• Communicating with parents and guardians about dental services
• Providing patient care information and office updates
• Responding to questions and providing customer support
• Maintaining our website and improving our services
• Complying with applicable legal and regulatory obligations

Text Messaging and SMS Communications

Flossy Pediatric Dentistry may send text messages to individuals who have provided appropriate consent to receive SMS communications.

These messages may include appointment confirmations, appointment reminders, scheduling updates, responses to inquiries, and other communications related to our dental services.

Message frequency varies based on your appointments and interactions with our office. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message from us. For assistance, reply HELP or contact our office at (843) 380-9080.

Consent to receive text messages is not a condition of purchasing or receiving dental services.

SMS Consent and Information Sharing

Mobile phone numbers, SMS opt-in data, and text messaging consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

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We may use service providers acting on our behalf to deliver text messages and support our communications, subject to applicable privacy and security requirements. These service providers are not authorized to use SMS consent information for their own marketing purposes.

We do not transfer or share SMS consent with unrelated third parties for their independent marketing activities.

Information Sharing

We do not sell or rent personal information.

We may disclose information to trusted service providers as reasonably necessary to operate our website, provide dental services, manage appointments, process authorized communications, or support our business operations.

We may also disclose information when required by law or as otherwise permitted under applicable privacy and healthcare regulations.

Patient Information and Healthcare Privacy

Flossy Pediatric Dentistry recognizes the importance of protecting patient health information and follows applicable healthcare privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Patient health information is handled in accordance with applicable law and our healthcare privacy practices.

Please avoid submitting sensitive medical details through general website contact forms or ordinary text messages unless our office has specifically instructed you to use an approved, secure method.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no electronic transmission or storage system can be guaranteed completely secure.

Your Choices and Rights

You may contact us to request updates or corrections to your contact information, ask questions about how your information is used, or update your communication preferences.

You may stop receiving text messages by replying STOP at any time.

Requests involving medical records and protected health information will be handled in accordance with applicable healthcare privacy laws.

Third-Party Services

Our website may use third-party services to support hosting, website functionality, appointment management, and communications. These services may process information on our behalf as necessary to provide their services.

Third-party websites linked from our website may have their own privacy practices. We encourage you to review their policies.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, practices, or legal requirements. Changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our communication practices, please contact:
Flossy Pediatric Dentistry
5002 Carolina Forest Blvd.
Myrtle Beach, SC 29579
Phone: (843) 380-9080
Email: info@flossypediatricdentistry.com
Website: www.flossypediatricdentistry.com

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